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Fiat 500e radio replacement Proxi failure

Posted: 10 Sep 2021, 18:51
by Vince
I replaced the factory radio in my 2017 Fiat 500e with another factory radio of the same part number. When I checked the proxi alignment screen it showed that the FM2 radio is present and DAB radio not present. In the CAN setup screen it shows Entertainment Telematic Node (ETM) Added/EOL Failed. When I try to do a proxi alignment I get a "ETM Failed Request out of range error message" and the mileage started flashing. The volume controls on the steering wheel will not control the radio, but the dash does show the time set on the radio. All the functions on the radio work but the GPS. Any suggestion on how I can get through this proxi alignment?

Vince

Re: Fiat 500e radio replacement Proxi failure

Posted: 11 Sep 2021, 11:17
by shpuncik
if P/N are same it shouldn't cause a problem. have you compared labels on radio?
post your FESLog - maybe there are more values which aren't supported by new radio.

also could just try do proxi couple more times - this sometimes helps too.

Re: Fiat 500e radio replacement Proxi failure

Posted: 13 Sep 2021, 04:09
by kisser
Is the car from after start 2018 ???? If yes do you have a SGW bypass box ?????

Re: Fiat 500e radio replacement Proxi failure

Posted: 18 Sep 2021, 09:37
by alex-et3
try to do the proxy alignment with another diagnostic tester.If the radio is the same it must work.The american 500e has no sgw

Re: Fiat 500e radio replacement Proxi failure

Posted: 29 Sep 2021, 12:38
by Fiat500e
Hey Vince,

did you solve the problem?

If not, try this:

Immediately after the failed alignment click "disconnect" at the bottom of the Adjustments tab.
Then click on the PDF Icon on the page with the "Proxi Alignment Procedure (models with Uconnect)" Option.
This will produce a PDF file that at the bottom will tell you why the ETM failed to proxy align and what hex values are wrong.
Go back into your Custom PROXI window and change those values to what the PDF tells you to and hit "ok" and execute the proxy alignment again.

This worked for me.

Re: Fiat 500e radio replacement Proxi failure

Posted: 30 Nov 2021, 05:16
by ariasad@gmail.com
Hi,

I hope you could help me as well....
I have replaced the original Radio on my Fit 500 S with an aftermarket Stereo. My odometer started flashing so I decided to do PROXI Alignment using MultiECuscan. V4.7 R
In the information page I can see : Receiver Radio (NRR) : EOL Failed. And When I move into Adjustment page and click on Execute button, It cannot write data on Receiver Radio NRR
...FAILD - Timeout Error. All other sections showing SUCCESS during proxy alignment.

I connected to body computer and found B10AA-4A - PROXI configuration Control error is there , which does not go away even if I clear it.

Any ideas how to get rid of this error and have the Proxy Alignment completed successfully ?

thank you !
Aria

Re: Fiat 500e radio replacement Proxi failure

Posted: 30 Nov 2021, 07:37
by s130
FYI the B10AA-4A Error is:

Check Configuration Failed - Incorrect component installed B10AA-4A

Proxy alignment procedure not performed correctly
Perform the Proxy alignment procedure

This error will/should go away when you get a good Proxi Alignment