Account Usergroup

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tipo16mj
Posts: 4
Joined: 15 Jul 2019, 10:11

Account Usergroup

Post by tipo16mj » 02 Sep 2019, 12:02

Hello,
I've bought multiecuscan license on 13 Jul 2019. Intially my account was assigned to "Licensed" group. So I can write on reserved channel (Support ONLY), but now I can't see my old post and my account is assigned to "Registered" group.
Can anyone help me?

arturszymczak
Posts: 9
Joined: 02 Jun 2019, 08:41
Location: Poland

Re: Account Usergroup

Post by arturszymczak » 02 Sep 2019, 15:08

I have the same problem on the forum and group Support (REGISTERED only).
And nobody did anything about it, no help.
And this situation has been going on for half a year.
Administrator "Yani" doesn't reply to emails or private messages. He's probably sleeping :)
And he forgot about MES and forum. There has been no MES update since half a year.

s130
Posts: 941
Joined: 20 Jan 2010, 10:07
Location: Wrexham, North Wales

Re: Account Usergroup

Post by s130 » 02 Sep 2019, 17:39

Hi guys

I'm just a moderator here but I have sent Yani a PM about this general issue and am yet to receive a reply.

Normally Yani is fairly quick to respond to me so this could indicate that he is possibly not well.

All I can suggest is that you Email MES support directly.

I'm sorry I can not be of more help.
Fiat Strada/Ritmo Abarth 130TC, Barchetta 2005 , 500X Cross Plus

tipo16mj
Posts: 4
Joined: 15 Jul 2019, 10:11

Re: Account Usergroup

Post by tipo16mj » 03 Sep 2019, 07:15

Some days ago, I sent a couple of mail to support@multiecuscan.net and some PM to Yani.
I hope that this problem will fix soon.
Bye

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